Reminder!
Quality Service Progress Test - 8 August 2007 (8am)
Pages worth reading!
Chapter 1 - p5, p10, p11, p13-15, p.18-19
Chapter 2 - p30, p35
Chapter 3 - p82, 91-98, p100
Chpater 4 - p111-112, 114, 116
Chapter 5 - p143 - 145
Chapter 6 - p173-174
Plus, please go thru the questions I emailed to all!
BEST of LUCK!!!!!
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